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This article is an update of one previously published in CampLine, Winter
Issue 2002.
Many camps have been challenged by the time, effort, and frustration
of doing criminal background checks of employees who will be supervising
children. The public seems to expect this step, the ACA standards require
it for those with direct supervision or access to children, and many youth
organizations and schools serving children require it.
Camps are increasingly turning to commercial background-checking services
to assist in this detail-intensive task. While this eases the administration
of the process by the camp, it does come with requirements specified by
federal law. Camps must be implementing these additional requirements
to be in compliance with the law.
Commercial services will obtain background checks for you for a fee.
Fees represent searches on a single name (not including an additional
maiden name) in a single jurisdiction. Fees and services vary — some services
will check state or local records, while others will check federal records.
All record searches done by commercial companies are subject to the Fair
Credit Reporting Act (FCRA). This has implications for the camp in informing
applicants according to guidelines discussed below.
Fair CreditReporting Act
The FCRA was passed in 1970 in response to concerns about the accuracy
of information maintained in various data banks. It was amended in 1996
and those amendments took effect in 1997. The Federal Trade Commission
has stated that you must comply with the FCRA requirements when you hire
a commercial company to provide background checks, even if those checks
do not include a credit history.
The law governs many kinds of information, including any information
about an individual’s credit, character, reputation, personal characteristics,
or mode of living — if the information is collected for the purpose of
determining a person’s eligibility for credit or employment. Companies
providing background-screening information are subject to the requirements.
If using commercial companies, there are steps you must follow with applicants.
Steps to Follow
- Inform the Applicant. Prior to ordering
background reports, you must tell the applicant you are ordering the
reports and obtain permission to do so. This disclosure and signature
request must be clear and conspicuous. The consent must be a separate
release when you are using a commercial firm. It cannot be combined
with other releases or statements to the applicant. You may wish to
obtain this as part of your application or at a time when you are doing
initial screening. When using a third-party commercial firm, you must
also provide a Disclosure of an Investigative Report. This must be clear
and conspicuous and on a separate piece of paper. It is also advisable
to give the applicant a copy of A Summary of Your Rights Under the Fair
Credit Reporting Act. This outlines their rights. The FCRA requires
that any time an applicant receives information pertaining to a report
about himself or herself, it must be accompanied by a copy of this information.
- Order Background Reports. The FCRA
imposes severe penalties for obtaining reports without having a permissible
purpose under the law. You should establish strict policies in your
organization for those who may obtain such reports and the purposes
for which those reports will be used. You may wish to have your applicant
sign a statement indicating their understanding of the law in this regard.
- When negative information is received.
If the reports you receive contain information that causes you NOT to
hire an individual, the FCRA requires that you mail a copy of the report
to the applicant together with another copy of the Summary ofYour Rights
Under the Fair Credit Reporting Act. Include a letter explaining that
the report contains information, which — if accurate — may cause you
not to extend an offer of employment. Give the applicant at least five
days in which to notify you if the information in the report is not
correct.
- Notifying the Applicant of a Non-Hire Decision.
If you decide not to hire the applicant based in whole or in part on
any information you received from the background report, you must notify
the applicant of this decision. The law refers to a denial of the employment
as an “adverse action.” This adverse action notice can be given orally,
in writing, or by electronic means. It must include:
- Notification that you will not be offering employment because
of information contained in the report.
- The name, address, and phone number of the consumer reporting
agency that provided the report.
- A statement that the consumer reporting agency did not make this
decision and thus cannot tell the applicant the reason for the decision.
- A notice that the applicant has the right to obtain another free
copy of the report within sixty days.
- A notice that the applicant has the right to dispute the accuracy
or completeness of the report with the reporting agency.
- A copy of A Summary of Your Rights Under the Fair Credit Reporting
Act.
There is no requirement in the law as to how soon after you make the
decision you must notify the applicant. This notification can be part
of your normal rejection process.
These reporting requirements to the applicant allow the applicant to
correct information that may be incorrect in the file. There is no requirement
that the employer must reverse the employment decision if the report information
is incorrect.
Summary
When using a commercial service:
- You must notify the applicant of your intent to check background
(such as criminal background).
- You must obtain permission to do so.
- You must notify him/her if information in the report will likely
cause you to take an adverse action on his/her application and give
him/her at least five days to respond.
- You must provide him/her with a copy of the report and the name of
the organization that obtained the report.
- You must notify him/her of his/her rights at each step.
It is because of these strict requirements that some have determined
to do checking on their own. However, the difficulty of doing those checks
in multiple municipalities and jurisdictions is what drives others to
use commercial services to obtain the information.
Choose the means that is best for you, but do so being aware of the requirements.
Check out Products and Services for camps and
then on Staff Hiring to find a list of companies relating to ACA who provide
such services.
Originally published in the 2003 Winter issue
of The CampLine.
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